The  company strictly organizes production in accordance with GMP requirements, ensuring that the production rate of empty capsules reaches over 99.99%, and all quality and technical indicators meet and exceed the current version standards of the Chinese Pharmacopoeia (specific product quality assurance is detailed in the relevant clauses of the Customization Contract).

The company has established complete user files, quality files, and product sales records, and implements full process tracking and management of products sent to various users. Before receiving customer complaints, the company actively collects customer opinions and provides high-quality after-sales service in a timely manner. If it is necessary to confirm that the problem needs to be solved at the customer's site, professional personnel will be dispatched within 48 hours (only in China) to assist in handling any problems that arise during the use of empty capsules.

The company has established a regular user visit system, extensively solicited opinions, established and improved user profiles, fully understood and met user needs, and effectively implemented the company's quality philosophy of "customer satisfaction is our highest quality standard".